Best hotel employees in Switzerland
From the article “The good spirits” by the Bilanz, 29 July 2011:
Housekeeper of the Year
Barbara Knies, Grand Hotel Kronenhof, Pontresina. Barbara Knies knows many secrets. But she would rather dive into Lake St. Moritz than divulge any of the hotel guest’s preferences. She remembers each and everyone who spent time at he Grand Hotel Kronenhof. Whether a guest ordered Belgian waffles with maple syrup in the room on arrival or desired 20 towels in the bathroom, everything will be set up identically at the next visit even without requesting.
“There are things we do not have to understand”, says Knies and smiles.
The Grand Hotel Kronenhof’s managing team and the entire staff say congratulations to Ms Barbara Knies for winning this award.